Visitor Information

Updated Visitor Policy for COVID-19

We have temporarily revised our family and guest policy due to the coronavirus pandemic. Please note that only one visitor per adult patient is allowed, and no children are allowed under age 16, except under exceptional circumstances.

We understand these are unusual circumstances and that these actions may cause hardship for our patients. However, our top priority is the safety of our patients and of our staff. We believe these efforts will reduce chances of infection spreading.

To see the complete list of updates, go to the Visitor page on


More Visitor Information

Click on any of the links below for more visitor information:

Family Presence and Information: Visit this page for more information about visitation hours, child visits, semi-private room considerations and expectations for visitors.

Cards & Flowers: Sending a patient a card, flowers or a gift can often make them feel better and make their time in the hospital seem to go by faster.  Visit this page for addresses for each of the University of Michigan Hospitals.

DiningWe offer a number of dining options, including room service and our Getaway & Play café.

Gift Shops: The Carousel Gift Shop is located within the C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital facility.

Overnight Accommodations: Visit this page for information about the UMHS Patient and Visitor Hotel Accommodations program, Bed & Breakfast accommodations, the Ronald McDonald House, the UMHS Michigan Transplant House, the Ann Arbor Mennonite Guest Home, information about RV parking and more.

Phones & DevicesGuidelines for cell phone use within the hospital, public phones and internet access.

Smoking Policy: We are a smoke-free environment indoors and out in the interest of our patients, our visitors and our staff. More information—including a map of the outdoor smoke-free areas—is available on-line or at any information desk.